Artwork
Artwork should be submitted as black and white vector art with fonts converted to outlines. Submit artwork to artwork@rata.com. Unacceptable artwork will require additional charges billed at cost.

Production Time
Due to the artistic nature of each finished piece, allow 10-15 working days from factory receipt of artwork to shipping of finished goods.

Leather
Leathers and colors used by Rata are of the finest quality full grain lambskin and top grain cowhide. Our rich and luxurious leathers are available in the following options which are marked throughout the website. Super Soft Lambskin in Hunter Brown, Burgundy and Black; Soft Cowhide in Hunter Brown, Burgundy, Black, Forest Green, Orange, Red and Cobalt Blue (Custom colors also available. Contact RATA for more information); European Soft Cowhide in Brown, Burgundy and Black; Cowhide Tooling Leather in Hunter Brown, Redwood and Black. Please indicate on your order the type and color of leather.

Die Charges
There is a $45.00(x) charge for single dies with orders meeting minimum quantities outlined in this website.

Second Location Embossing
There is a $35.00(x) die charge and a .35(g) each running charge for a second location embossing. For our name plate embossing there is no charge.

Paper Proofs
A line drawing showing size and location of your art will be provided for a $10.00(x) charge each.

Proofs
Proofs will be furnished at a $45.00(x) net charge plus cost of the item, when accompanied with order. Allow an additional 10 days from receipt of approval by Rata for finished goods when proofs are required.

Speculative Sample Embossing
Speculative samples are available at $125.00(x) plus the cost of the item.

Over Runs and Under Runs
On embossed merchandise we will make every effort to ship exact quantities, however we reserve the right to ship +/-5% and bill accordingly.

Insertion
Rata will insert cards or apply stickers supplied by the customer for a nominal charge. Please call for pricing.

Packaging
Products are packaged in individual poly bags. Gift boxes are available for most items and are priced on our current price schedule.

Shipping
Unless otherwise specified, all orders shipped FedEx ground. Air shipments via FedEx F.O.B. our Utah factory. Special rates apply. All shipping charges are the responsibility of the customer.

Freight Claims
The legal responsibility passes from Rata to the customer when merchandise is consigned to the carrier.

Important
All terms of sale, price and specifications noted in this website are subject to change without notice. All orders are subject to approval by Rata and are not binding until accepted by Rata. We also reserve the right to refuse any order at any time. All orders are subject to availability of materials and needed parts. Also, Rata will not be responsible for the inability to ship any orders due to material or parts shortages. Any claims for repair, replacement or refund must be presented in writing within 30 days.